Let's start at the very beginning. It's
a very good place to start.
Coordinating travel with more than one
person is much tricker than just getting one's self across the globe,
which is already a complicated task. However, the benefits (company
along the long long road) more than make up for it. Erin, Rachel, and
I all chose a particularly tumultuous time to take off on a plane.
Rachel had just moved all of her things from Richmond to Ann Arbor,
driven to Rochester and then back to Ann Arbor. Erin had just driven
a Uhaul (no small feat) from Chicago to Ann Arbor and entrusted her
belongings to a storage facility and the hopes that an apartment
would be waiting for her when she returned. I didn't have to move
anything luckily, but was making room in my house for Rachel to move
in. I spent the month of May attempting to complete some archival
research that could easily have filled the entire summer while
finishing another research project from the previous semester and
preparing for the research projects I'm working on this summer
(basically I tried to do too much in too short a time, who's
surprised?). All of this converged in one crazy weekend where we were
all trying to pack for a two-month overseas trip while 2/3 of us were
living out of suitcases. Kelly was a trooper through it all and
didn't complain about the mattress propped behind the couch in the
living room or the duffle bags and boxes stacked in every corner. In
any event, out of all of the chaos at Pauline Manor, we managed to
get our shit together long enough to start our journey.
On the road
We decided to fly out of Chicago since
it was cheaper than flying out of Detroit (which is somewhat odd
because a couple of the flights we looked at were routed from Chicago
through Detroit to Europe, go figure). This meant that the three of
us and our things needed to get to Chicago. We had planned to take
the bus, but it turned out that Megabus was unusually pricey that day
and the timing didn't work out very well with our scheduled flight
departure. Luckily, some very dear friends in Chicago agreed to look
after the little Geo for me over the summer. This turned out to be
super convenient for us and will hopefully prove equally useful for
them :D We left Ann Arbor around 10am on Tuesday June 12th
and drove 4.5 hours to Chicago. No hitches there. We left the car and
keys with friends and then took a cab to the airport. We arrived at
the airport around 2:30 for a 6:30pm flight, only to find the desk
for Virgin Atlantic unstaffed and a long queue of passengers waiting
with luggage for who knows how long. Eventually staff members showed
up and began to check people in. When we made it to the front of the
line I was bracing for the worst based on my previous interactions
with Virgin Atlantic staff.
The backstory
To rewind, when we initially booked our
tickets with Virgin we weren't able to select seats. This surprised
me so I called customer service after booking to figure out the deal.
Turns out, no one in economy is allowed to select their seats until
24 hours prior to check in. I told the customer service rep that we
were traveling together and wanted to ensure our seats were together
and she said sorry, there's nothing they can do. That sucked,
especially since we were all adjusting our plans so that we could
travel together and chose Virgin Atlantic because it was the best fit
for all of us, even though it wasn't necessarily a great fit for
anyone individually. So we waited until Monday night/24 hours before
our flight to check in only to find that we weren't able to online
check in, which meant we couldn't select our seats. I called customer
service again and explained the situation. The women on the phone
apologized but said there was nothing she could do and that we would
have to wait to select our seats until we physically checked in at
the airport, with no guarantee that our seats would actually be
together. I didn't want to shoot the messenger but I was pretty angry
at that point (there were two other earlier phone call exchanges
about our E-ticket numbers and seating etc) and wrote a long email to
the Virgin Atlantic folks explaining the situation and that the
customer service reps hadn't been able to help us etc. I got a form
response back that did nothing to remedy the situation. Anyway, fast
forward to us walking up to the check-in desk at Virgin Atlantic and
I'm anything but optimistic.
The flights
The person at the desk didn't seem to
know what she was doing from the start. I explained that we were
traveling together (our tickets were “linked” to indicate we were
a group, but this didn't mean anything apparently in terms of our
seats). She said the flight was completely full and actually
over-booked and that she couldn't guarantee us seats together but she
would try. She eventually found us three seats together (after
locating and losing another set of seats to another agent a desk
over). She could only book our seats for this leg of the flight
though, so we were going to have to do all of this again in London.
For some reason she put all three of our checked bags under my name
as opposed to putting each bag under each individual person's name. I
don't recall the exact reason and it didn't seem like a problem at
the time, but we were scolded for it later in London. In any event,
we got our seat assignments and were on our way. Or at least, we
would be on our way after hanging out in O'Hare for another couple of
hours. This part wasn't so bad but they changed the gate and didn't
notify anyone so there was some confusion, and we boarded late.
In any case, we eventually boarded the
plane and walked all the way to the back until we found our seats,
and I do mean the back. Turns out we had the last row of seats behind
which were the restrooms and galley or something. It also turns out
that the last row of seats doesn't recline very far. When I pointed
this out to the flight attendant she informed me that they reclined
the same as all the others. I told her I was fairly certain they
didn't. She came over and tested the seats, realized I was right, and
then said sorry but there's nothing they can do because the flight's
full and there are no other empty seats. On top of that, Erin's
seat's headphone jack was broken so she couldn't watch any movies on
the flight. I also had a bar of sort from the seat in front of me in
the middle of my leg space so that I couldn't actually stow a bag
there or extend my feet in the center. All together I have to say
they were probably the most uncomfortable seats I've ever been on in
a trans-atlantic flight.
trying to get comfy |
awful bar between my feet |
The upside is that the flight staff
felt bad for us and recognized that we had crappier seats than most
(of the already crappy seats). They gave us some bonus miles, which
hopefully we can use to upgrade on the return flights, otherwise
they're useless as I doubt I'll fly Virgin again. They also poured us
generous drinks, which helped improve our moods somewhat. Erin slept
a bit, Rachel and I watched a Brat Pitt movie about baseball, and we
ate some crappy pasta. 8.5 hours later we arrived in London.
these all once held Dewar's |
Take two
When we disembarked we went to a desk
where another Virgin Atlantic staff member was supposed to give us
our boarding passes for the London-Delhi leg of the flight. The first
person we spoke to freaked out because we were going to India but
didn't have Indian visas. She passed us onto someone else who also
was very concerned we were going to India without visas.
Why is this an issue, you might ask.
After all, folks transfer flights all the time in countries for which
they do not hold a visa. Unfortunately, when transferring from one
airline to another in India one has to physically pick up one's
checked luggage and recheck it onto the next flight. Not the end of
the world. But in order to do that, one must first go through
customs, which requires a visa. So in order to pick up and re-check
your bag, you need a valid Indian visa. While I actually have an
Indian visa because I'm planning to go to India after Nepal, I wasn't
able to use it when we landed because there's a no re-entry for 60
days rule. We'll only be in Nepal for 58 days, so I would have to
hang out in the airport in Delhi for 2 days before being able to go
through customs in India again, or hang out in Nepal for two days
after Erin and Rachel left and classes were over. A giant mess
basically.
In any event, the person at the desk
didn't think it was possible for us to transfer in Delhi to a flight
to Kathmandu. I told her it was and that we just needed to have our
bags transferred from Virgin Atlantic to Spice Jet (the airline we
were taking to Kathmandu). There's an international transfer desk in
the Delhi airport and supposedly (based off of friends' and random
people on the internet's experiences) all you have to do is go up to
the desk and give them your flight information and they'll take care
of transferring your luggage. I told the woman at the desk this
(minus the “supposedly”). She called someone in baggage claim and
told them to mark our bags so that they would be picked up for
transfer in Delhi, which seemed simple enough. She said she wasn't
promising anything and that what she did might not work and it was
our own problem if our bags didn't make it, all very stern and
disapproving. Then she assigned us our seats without giving us any
say in the matter. When I said we wanted seats together she said,
like the person in O'Hare, that the flight was full and we'd have to
take what we could get. It turned out to be okay. Rachel and I were
in an exit row and Erin was in a seat behind us, so we could still
turn around to talk. But I'm getting ahead of myself, we still had
the layover in Heathrow.
Heathrow
I have to say, Heathrow isn't the best
airport if you have to hang out for a long while. There are a bunch
of nice shops and decent, albeit super expensive, bars and
restaurants. However, if you need to hang out for more than a few
hours there's nowhere comfortable, quiet, or out of the way to wait
it out. We contemplated leaving the airport and going into London,
and maybe it would have been more fun if we had, but we didn't. We
stayed in the airport in part because we didn't want to spend a bunch
of money traveling into London for a few hours (although the airport
ended up being expensive enough that maybe we should have left) and
because we really just wanted to sleep and not go sight seeing
(although we weren't really able to sleep so perhaps checking into a
hotel would have been more effective). In any case, we were exhausted
and didn't want to try to navigate London with all our carry on
luggage while jet-lagged etc., so we hung out in Heathrow. Resigned
to stay, we made camp on a row of unoccupied chairs flanked by duty
free shopping on one side and a row of high-end clothing retailers on
the other. We took turns trying to sleep, got up from time to time to
walk around, brush our teeth, get a snack etc. It was a long 14
hours. Yep, 14 hours. Finally, it was time to board our flight to India.
More to come...
No comments:
Post a Comment